Terms & Conditions

These Terms & Conditions ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Player," "You") and 3spin Gaming Corporation ("3spin," "We," "Us," "Our"), a company duly registered and operating under a valid Philippine Amusement and Gaming Corporation (PAGCOR) license. These Terms govern your access to and use of the 3spin gaming platform, including all services, games, promotions, and related features (collectively, the "Services").

1. Acceptance of Terms

By creating an account, accessing the 3spin platform, or using any of our Services, you expressly acknowledge and agree that:

• You have read, understood, and agree to be bound by these Terms & Conditions in their entirety;
• You have read and agree to our Privacy Policy and Responsible Gaming Policy;
• You meet all eligibility requirements set forth in Section 2;
• You will comply with all applicable laws and regulations in your jurisdiction;
• All information provided during registration is accurate, current, and complete.

If you do not agree to these Terms, you must immediately cease using the 3spin platform and Services. Continued use of 3spin following any modification to these Terms constitutes your acceptance of such modifications.

2. Eligibility Requirements

To use 3spin Services, you must satisfy all of the following eligibility criteria:

2.1 Age Requirement

You must be at least 21 years of age at the time of account registration. 3spin strictly prohibits minors from accessing or using the platform. We reserve the right to request government-issued identification or other documentation to verify your age at any time. Accounts found to belong to individuals under 21 years of age will be immediately suspended and all funds forfeited.

2.2 Geographic Restrictions

The 3spin platform is intended exclusively for users physically located within the Republic of the Philippines at the time of access. You must not access 3spin Services from jurisdictions where online gaming is prohibited or restricted. Use of VPN, proxy servers, or other tools to circumvent geographic restrictions is strictly prohibited and constitutes grounds for immediate account termination.

2.3 Legal Capacity

You must possess full legal capacity to enter into binding contracts under Philippine law. You represent and warrant that you are not legally prohibited from gambling or entering into contracts due to bankruptcy, legal incapacity, court order, or any other legal restriction.

2.4 Single Account Rule

Each User is permitted to maintain only one (1) active account with 3spin. Creation of multiple accounts, duplicate accounts, or accounts using falsified information is strictly prohibited. Detection of duplicate accounts will result in suspension or termination of all related accounts and forfeiture of all balances and winnings.

3. Account Registration and Security

3.1 Registration Process

To create a 3spin account, you must provide accurate, complete, and current information including but not limited to:

• Full legal name (as it appears on government-issued ID)
• Date of birth
• Valid email address
• Mobile phone number registered in the Philippines
• Residential address within the Philippines
• Payment information (GCash, bank account, or other approved methods)

You agree to immediately update your account information if any details change. Failure to maintain accurate information may result in account suspension or restrictions on withdrawals.

3.2 Identity Verification (KYC)

3spin employs Know Your Customer (KYC) procedures in compliance with PAGCOR regulations and Philippine Anti-Money Laundering Act (AMLA) requirements. You may be required to submit:

• Valid government-issued photo identification (Philippine Passport, Driver's License, or National ID)
• Proof of address (utility bill, bank statement, or government correspondence dated within the last 3 months)
• Selfie holding your ID document
• Payment method verification documentation

Withdrawals may be delayed or denied until KYC verification is completed. Documents must be clear, unaltered, and show all required information. 3spin reserves the right to request additional documentation at any time.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials (username, password, 2FA codes). You agree to:

• Use a strong, unique password not shared with other services
• Enable two-factor authentication (2FA) when available
• Never share your login credentials with third parties
• Immediately notify 3spin of any unauthorized access or security breach
• Log out of your account after each session, particularly on shared devices

3spin is not liable for any losses resulting from unauthorized account access due to your failure to maintain adequate security measures.

4. Deposits and Payment Methods

4.1 Accepted Payment Methods

3spin accepts deposits via the following payment methods:

• GCash – Instant processing, no fees
• PayMaya – Instant processing, no fees
• Online Banking – BPI, BDO, Metrobank, UnionBank (processing time 5-15 minutes)
• Over-the-Counter – 7-Eleven, M Lhuillier, Cebuana Lhuillier (processing time 15-60 minutes)
• Credit/Debit Cards – Visa, Mastercard (processing time 5-10 minutes, 2.5% processing fee)
• Cryptocurrency – USDT (Tether) via TRC-20 or ERC-20 networks (processing time 10-30 minutes)

4.2 Deposit Limits

• Minimum deposit: ₱100
• Maximum deposit per transaction: ₱500,000
• Daily deposit limit: ₱1,000,000 (adjustable via Responsible Gaming settings)

4.3 Deposit Processing

Deposits are processed in Philippine Peso (₱) only. Cryptocurrency deposits are converted to PHP at prevailing market rates at time of confirmation. Once a deposit is confirmed and credited to your account balance, it cannot be reversed or refunded unless required by law or error on 3spin's part.

4.4 Anti-Money Laundering Compliance

3spin complies with Philippine AMLA regulations. Deposits from third-party accounts are prohibited. All deposits must originate from accounts in your own name. Suspicious transactions may trigger enhanced due diligence, account freezes, or reporting to relevant authorities.

5. Withdrawal Procedures

5.1 Withdrawal Methods

Withdrawals are processed to the same payment method used for deposits whenever possible. Supported withdrawal methods include GCash, PayMaya, online bank transfer, and cryptocurrency (USDT). Withdrawals to credit/debit cards are not currently supported.

5.2 Withdrawal Limits and Processing Times

• Minimum withdrawal: ₱500
• Maximum withdrawal per transaction: ₱500,000
• Daily withdrawal limit: ₱1,000,000
• Standard processing time: 30 minutes to 24 hours
• VIP members: Priority processing (typically under 30 minutes)

5.3 Withdrawal Requirements

Before your first withdrawal, you must:

• Complete KYC verification (see Section 3.2)
• Meet any applicable wagering requirements on bonus funds
• Wager deposited funds at least once (1x rollover requirement)
• Verify payment method ownership

5.4 Withdrawal Fees

First three (3) withdrawals per month are processed free of charge. Subsequent withdrawals incur a ₱50 administrative fee. VIP members enjoy unlimited free withdrawals.

6. Bonuses and Promotional Terms

6.1 General Bonus Terms

All bonuses, promotions, and rewards offered by 3spin are subject to specific terms and conditions outlined in the respective promotional materials. General bonus terms include:

• Bonuses must be manually claimed unless specified as automatic
• Only one active bonus permitted per account at any time
• Bonus funds cannot be withdrawn until wagering requirements are met
• Maximum bet limits apply while bonus is active (typically ₱200-₱500 per bet)
• Bonus abuse or irregular play patterns may result in bonus forfeiture

6.2 Wagering Requirements

Unless otherwise stated, standard wagering requirements are:

• Deposit bonuses: 35x (deposit + bonus)
• Free spins winnings: 40x winnings amount
• Cashback bonuses: 10x cashback amount

Game contributions toward wagering requirements vary: Slots (100%), Table Games (10%), Live Casino (10%), Sports Betting (varies by sport and odds).

6.3 Bonus Expiration

Unclaimed bonuses expire after 7 days from issuance. Active bonuses must be used within 30 days or they will be forfeited along with any associated winnings.

7. Gameplay Rules and Fair Play

7.1 Game Integrity

All games on 3spin use certified Random Number Generator (RNG) technology or live dealer streaming. 3spin does not manipulate game outcomes. Return-to-Player (RTP) percentages are published for each game and audited by third-party testing agencies.

7.2 Bet Settlement

All bets are final once confirmed. In cases of technical errors, obvious mistakes, or system malfunctions, 3spin reserves the right to void affected bets and refund stakes. Disputes regarding bet outcomes must be reported within 48 hours of bet settlement.

7.3 Sports Betting Rules

Sports bets are settled based on official results as determined by the governing sports body. If an event is postponed for more than 48 hours, bets are typically voided unless otherwise specified. Dead heat rules, abandoned match rules, and sport-specific settlement rules are available in the Sports Betting Rules section.

8. Responsible Gaming Commitment

3spin is committed to promoting responsible gaming practices. We provide tools to help users maintain control over their gaming activity:

• Deposit Limits: Set daily, weekly, or monthly deposit limits
• Loss Limits: Set maximum loss thresholds per period
• Session Time Limits: Receive reminders after specified playtime
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform (periods of 6 months, 1 year, or permanent)
• Reality Checks: Periodic notifications of time spent and money wagered

If you believe you have a gambling problem, please contact PAGCOR's Responsible Gaming Help Line at 1-800-10-GAMBLE (1-800-10-426253) or visit our Responsible Gaming page for resources and support.

9. Prohibited Activities

The following activities are strictly prohibited and constitute grounds for immediate account termination and forfeiture of all funds:

• Creating multiple accounts or using accounts belonging to others
• Using VPN, proxies, or other tools to mask your location
• Collusion with other players, chip dumping, or match-fixing
• Using automated betting software, bots, or scripts
• Exploiting software vulnerabilities or system errors
• Depositing funds obtained through illegal means
• Money laundering or terrorist financing
• Abusive, threatening, or harassing behavior toward staff or other users
• Reverse engineering, decompiling, or attempting to access restricted areas
• Sharing, selling, or transferring your account

10. Limitation of Liability

To the fullest extent permitted by Philippine law, 3spin shall not be liable for:

• Any indirect, incidental, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Technical failures, internet outages, or third-party service interruptions
• Losses resulting from unauthorized account access due to user negligence
• Game outcomes or betting results
• Third-party payment processor delays or failures

3spin's maximum aggregate liability for any claims arising from or related to these Terms or use of Services shall not exceed the amount deposited by the User in the six (6) months preceding the claim.

11. Account Suspension and Termination

11.1 User-Initiated Closure

You may close your account at any time by contacting customer support. Withdrawal of remaining balance must be requested prior to closure. Self-excluded accounts cannot be reopened during the exclusion period.

11.2 3spin-Initiated Termination

3spin reserves the right to suspend or terminate any account immediately without prior notice if:

• User violates these Terms & Conditions
• User engages in fraudulent or illegal activities
• User provides false information during registration or KYC
• Requested by regulatory authorities or law enforcement
• Account shows signs of problem gambling requiring intervention

Upon termination, outstanding balances (excluding bonus funds and winnings derived from Terms violations) will be returned to the User following completion of any investigations.

12. Amendments to Terms

3spin reserves the right to modify, amend, or update these Terms & Conditions at any time. Material changes will be communicated via email, platform notification, or prominent website posting at least 14 days prior to taking effect. Continued use of 3spin Services following notification constitutes acceptance of modified Terms. If you do not agree to the changes, you must cease using the platform and close your account.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Metro Manila, Philippines.

13.2 Dispute Resolution Process

In the event of a dispute, Users must first contact 3spin Customer Support at [email protected] to attempt informal resolution. If the dispute cannot be resolved within 30 days, Users may escalate the complaint to PAGCOR's Gaming Licensing and Enforcement Department. Contact details are available on the PAGCOR website.

14. Contact Information

For questions, concerns, or disputes regarding these Terms & Conditions, please contact:

• Email: [email protected]
• Customer Support: [email protected] (24/7)
• Live Chat: Available on platform 24/7
• Phone: +63 (2) 8123-4567
• Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (PHT)

By creating an account and using 3spin Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, our Privacy Policy, and Responsible Gaming Policy. If you have any questions or require clarification on any provision, please contact our legal team before proceeding.